Frequently Asked Questions (FAQ)

About Lumicon.AI

What is Lumicon.AI?

Lumicon.AI is an intelligent platform providing a unified chat interface, specially designed to handle different types of work tasks. We integrate various external services, allowing users to access multiple tools and features in a single interface, greatly improving work efficiency and convenience.

How is Lumicon.AI different from other AI platforms?

Lumicon.AI's main feature is its unified service integration capability. We not only provide our own AI capabilities but also support integration with third-party services through the MCP protocol. This means you can use other services within our interface, and you can also integrate our services into other platforms. Additionally, we offer stronger privacy protection mechanisms, with all conversation data being stored for only 1-3 days.

Who can use Lumicon.AI?

Lumicon.AI is suitable for various professionals, including but not limited to: software developers, art designers, game developers, students, educators, legal professionals, data analysts, and anyone who needs intelligent tools to improve work efficiency. Regardless of your industry background, Lumicon.AI can help you streamline workflows and enhance productivity.

Usage and Features

How do I start using Lumicon.AI?

Getting started with Lumicon.AI is very simple:

  1. Register an account on the homepage or log in directly using a third-party account
  2. Choose a subscription plan that suits your needs (we offer a free version to experience basic features)
  3. Enter the unified chat interface and start using the various integrated services
What languages does Lumicon.AI support?

The Lumicon.AI interface currently only supports English, and we plan to add support for other languages in the future. However, depending on the services and models you use, they may support content processing and generation in multiple languages.

How can I use third-party services in Lumicon.AI?

Lumicon.AI supports connecting to third-party services via the MCP protocol. You can connect your personalized services through Streamable HTTP, and once connected, you can use these services within Lumicon.AI's unified interface. The number and types of available integrations may vary depending on your subscription plan.

Can I upload files for AI analysis?

Yes, Lumicon.AI supports file upload functionality. You can upload code files, documents, and other relevant files for analysis and processing. Our system can handle various file formats, helping you complete your work more efficiently. Note: The size and number of uploaded files may be limited based on your subscription plan.

Subscription and Payment

What subscription plans does Lumicon.AI offer?

We offer three monthly subscription plans: Free (basic features, unlimited use but with usage restrictions), Basic (suitable for individual users), and Professional (designed for professional developers, providing more advanced features). You can view detailed information on our subscription page.

How can I try Lumicon.AI?

You can directly register for a free account and immediately start using Lumicon.AI's basic features. The free version has no time limit, allowing you to use it indefinitely, though with certain feature and usage limitations. This is the best way to explore Lumicon.AI's capabilities, after which you can upgrade to a paid version based on your needs.

How do I manage my subscription?

You can easily manage your subscription information in your personal account settings, including viewing your current plan, upgrading your subscription, or canceling auto-renewal. If you need assistance, feel free to contact our customer support team.

Security and Privacy

How will my data be used?

Protecting user privacy is our top priority. Your conversation content is only temporarily stored on our servers (1-3 days), after which it will be automatically deleted. We do not sell your personal information, nor do we use your data to train AI models without your explicit permission. For detailed information, please review our privacy policy.

How does Lumicon.AI protect my account security?

We employ industry-standard security measures to protect user accounts. We also recommend that users avoid logging into their accounts from suspicious IP addresses to enhance security.

How can I delete my account and data?

Contact us to delete your account, and all personal information and conversation records associated with your account will be permanently deleted.

Technical Support and Developer Resources

What should I do if I encounter problems while using the service?

If you encounter any issues while using Lumicon.AI, you can get help by submitting your question through the contact form on our website. We will respond to you within 72 hours.

How can I integrate Lumicon.AI's built-in services into my own application?

Thanks to Lumicon.AI's support for the MCP protocol, you can easily integrate Lumicon.AI's built-in service features into your own applications. We provide detailed API documentation to help you achieve seamless integration. Basic and Professional subscription users can access the complete API. For technical support, please contact our developer team.

Can I integrate my own services into Lumicon.AI?

Yes, as long as your service supports the MCP protocol, it can be integrated with the Lumicon.AI platform. MCP is an open, universal protocol standard that allows different AI services to interoperate. If you are a service provider, simply develop your interface according to the MCP standard, and Lumicon.AI users will be able to use your service in the unified interface. Please refer to our developer documentation for more information.

Will system maintenance affect service usage?

We regularly perform system maintenance and upgrades to ensure service quality and security. Most maintenance work is carried out during off-peak hours to minimize impact on users. For major maintenance that may cause service interruptions, we will notify users in advance via email and website announcements.

Couldn't find what you're looking for? Feel free to contact our customer support team for assistance.

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